The benefits of rail nationalisation? But it's wrong to say its anything to do with nationalisation. DfT pushed all of the rail companies to independently "suggest" closing ticket offices. I have no doubt the trial to removal off-peak fares originated from DfT, not LNER. As at May 2023, the company has four active subsidiaries; London North Eastern Railway, Northern Trains, Southeastern and TransPennine Express.
Source: The Guardian February 16, 2024 23:29 UTC